How you transfer full licenses to another device

This Article describes how you transfer full licenses to another device.

Article created 2011-09-08 by Tim Eifler.

This Article describes how you transfer full licenses to another device.

The Article is applicable to all versions of EventReporter, MonitorWare Agent and WinSyslog.

1. Start the application.

2. Export the Settings to a XML file.

Left-click on “Computer”. A new menu will appear. Select “Export Settings to a XML File” from this menu. On the screen, it looks as follows:

Edit the file name to whatever you like and save the XML File.

3. Transfer the XML File to your new machine

4. Install the application on the new machine.

5. Import the saved Settings from the XML File.

Left-click on “Computer”. A new menu will appear. Select “Import Settings to a XML File” from this menu. On the screen, it looks as follows:

Search your XML File and make a Left-Click on the file. Then press on Open.

6. Click “Yes”.  After this please restart the program.

7. Check if the license key has been transferred correctly and start the service. You can see it in the Headline “Basic Edition licensed to Test-Key(Your name)”

That was it.

Conclusion

And this is all you need to do to transfer your License to a new machine.

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How To Export the Configuration and Create a Debug Log File

How To Export the Configuration and Create a Debug Log File

Article created 2017-11-15 by Pascal Withopf

This Article describes you how you can export the configuration of your program and create a debug file. These are needed for troubleshooting.
The Article is applicable to EventReporter, MonitorWare Agent and WinSyslog.

How to Export the Configuration

Open the MonitorWare Agent you want to export the configuration from. Click on “File” in the left upper corner and then on “Export Configuration”.

Now you can select the format in which you want to export your configuration. The prefered option is always “Adiscon Config Format”. When able, you should always use it.

It is always helpfull to use a good name for your config file. Just the name “config” will lead to confusion later.

 

Creating a Debug File

To create a debug file, you need to click in the left tab on “debug”. It can be found under “General”.

There you can check “Enable Debug output into file” and specify the file and path name. The next time you start MonitorWare Agent it will automatically create a debug file.