Why does the Client remain at the older version after "successfully" upgrading to newer version?

Wednesday, November 9th, 2005

Why does the Client remain at the older version after "successfully" upgrading to newer version?

Created 2005-11-09 by Timm Herget

Do you experience a problem similar to the following?
– After the upgrade, the client reported to have updated the service to 7.x but the client was still version 6.x.
Then you are right here.

This is cause the old setups where made with an installshield version, which was bugged at this time. To solve this problem try the following:

  • Try a repair-installation, and if this still not works:
  • Delete the whole Client and *.xml files from the installation folder and use the REPAIR function of the setup again.