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MonitorWare Agent 26.09 documentation
MonitorWare Agent 26.09 documentation
  • Getting Started
    • Introduction
    • Understand the Components
    • Collect and Monitor Data
    • Creating an Initial Configuration
    • Process and Filter
    • Store and Forward
    • Operate and Troubleshoot
  • Tutorials
    • Tutorial: Enter License Information
    • Tutorial: Prepare MonitorWare Agent Data for Adiscon LogAnalyzer
    • Tutorial: Export Configuration and Create a Debug Log
    • Tutorial: Forward Events via Syslog
    • Tutorial: Forward Events via SETP
    • Tutorial: Forward Events via TLS to rsyslog
    • Tutorial: Write Events to a File
    • Tutorial: Store Data in the Default Database Schema
    • Tutorial: Integrate MonitorWare Agent with a Custom Database Schema
    • Tutorial: Configure Event Log Monitor V2
    • Tutorial: Configure a Syslog Server Service
  • InterActive SyslogViewer
    • InterActive SyslogViewer
    • Options & Configuration
      • Launching InterActive SyslogViewer
      • Using InterActive SyslogViewer
      • Options & Menus
        • File Menu
          • General Options
          • Notifications & Questions Tab
          • License Tab
        • Edit Menu
        • View Menu
        • Help Menu
      • Live Syslog View
      • Database View
    • FAQ
      • How to Autostart Interactive Syslog Viewer
  • Configuration
    • Client Options
    • Client Tools
    • Using File based configuration
    • General Options
      • License
      • General
      • Debug
      • Engine
      • Queue Manager
    • Services
      • Heartbeat
      • MonitorWare Echo Reply
      • MonitorWare Echo Request
      • Passive Syslog Listener
      • RELP Listener
      • SETP Server
      • SMTP Listener
      • SNMP Monitor
      • SNMP Trap Receiver
      • Syslog server
      • FTP Probe
      • HTTP Probe
      • IMAP Probe
      • NNTP Probe
      • Ping Probe
      • POP3 Probe
      • Port Probe
      • SMTP Probe
      • CPU/Memory Monitor
      • Diskspace Monitor
      • Event Log Monitor V1
      • Event Log Monitor V2
      • File Monitor
      • NT Service Monitor
      • Database Monitor
      • Serialport Monitor
    • Filter Conditions
      • Global Conditions
      • Date Conditions
      • Operators
      • Filters
        • REGEX Compare Operation
      • General
      • Date/Time
      • InformationUnit Type
      • Syslog
      • SNMP Traps
      • FTP Probe
      • HTTP Probe
      • IMAP Probe
      • NNTP Probe
      • POP3 Probe
      • SMTP Probe
      • Event Log Monitor
      • Event Log Monitor V2
      • File Monitor
      • NT Service Monitor
      • Disk Space Monitor
      • SerialPort Monitor
      • CPU / Memory Monitor
      • Custom Property
      • Extended Number Property
      • Extended IP Property
      • File Exists
      • Store Filter Results
    • Actions
      • ODBC Database Options
      • OLEDB Database Action
      • File Logging Options
      • Syslog Queue Action
      • Event Log Options
      • Send Email
      • HTTP REST Output
      • Net Send
      • Send to Communications Port
      • Send MSQueue
      • Send RELP
      • Send SETP
      • Send SNMP Trap
      • Syslog Forwarding
      • Send DTLS
      • HTTP Request
      • Call RuleSet
      • Compute Status Variable
      • Discard
      • Normalize Event
      • Post Processing
      • Parsing log messages
      • Resolve Hostname Action
      • Message Ringbuffer Action
      • Set Property
      • Set Status
      • Control NT Service
      • Play Sound
      • Start Program
    • Core concepts
      • Services
      • Information Units
      • Filter Conditions
      • Actions
      • Rules
      • The Rule Engine
      • SETP
  • Licensing and purchasing
    • How do I contact Adiscon sales?
    • What should I include in a quote request?
    • What happens after I open a sales ticket?
    • How do purchase orders and billing requests work?
    • Licensing and ordering
    • Can I use an older product version with my license?
    • Air-gapped environments
    • Offline installation and activation
    • Online verification after activation
    • Perpetual licenses and UpgradeInsurance
    • UpgradeInsurance
  • FAQ
    • How Do I Enter MonitorWare Agent License Information?
    • How Do I Get a Printable MonitorWare Agent Manual?
    • Why did product versions jump to 26.07?
    • What happens when the client opens a configuration with unsupported blocks?
    • Why is Net Send no longer available in the configuration client?
    • How do I set up HTTP REST Output?
    • How Do Remote Administration and Browser-Based Log Review Fit Together?
    • How Do I Perform a Repeatable Deployment?
    • How Do I Perform a Repeatable Update Deployment?
    • Differences Between Repeatable Deployment and Repeatable Update Deployment
    • Why did my MonitorWare Agent update report success when the files were not upgraded correctly?
    • Running MonitorWare Agent on a Windows Cluster Server
    • Which Database Format Should I Use with MonitorWare Agent?
    • How Do I Export Settings and Debug Data for a Support Case?
    • How Do Default Time Values Work?
    • Troubleshooting the Start Program action in MonitorWare Agent
    • Configuration reload issues under high load in MonitorWare Agent
    • Why were dynamic log files sometimes not rotated in older MonitorWare Agent versions?
    • Log Rotation Naming Convention Change in MonitorWare Agent 15.x
    • Why does log rotation fail when using ZIP compression in MonitorWare Agent?
    • Queue Buildup During SQL Server Table Cleanup Operations in MonitorWare Agent
    • Recommended Service Stop Order for MonitorWare Agent Maintenance
    • Are MonitorWare Agent products affected by recent OpenSSL CVEs?
    • Is MonitorWare Agent v15+ supported on Windows Server IoT 2025?
    • Why did my MonitorWare Agent update report success when the files were not upgraded correctly?
    • Why do log files remain locked when multiple rules write to the same file?
    • How to resolve performance issues on high-load systems?
    • Is MariaDB supported by the ODBC action?
    • Recommended Palo Alto Firewall Syslog Configuration
    • How Do Port, Address, and Transport Conflicts Work for Input Services?
    • What do CA PEM, Certificate PEM, and Key PEM mean for TLS input services?
    • Do the configuration clients require .NET Framework, or is .NET Core or .NET 5+ enough?
  • Reference
    • Command Line Switches
    • Shortcut Keys
    • User Interface changes
    • Comparison of properties
    • Event Properties
      • Accessing Properties
        • Property
        • FromPos
        • ToPos
        • Options
        • Simple Examples
      • System Properties
      • Custom Properties
      • Event-Specific Properties
        • Standard Properties
        • Windows Event Log Properties
        • Windows Event Log V2 Properties
        • Syslog Message Properties
        • Disk Space Monitor
        • CPU/Memory Monitor
        • File Monitor
        • Windows Service Monitor
        • Ping Probe
        • Port Probe
        • Database Monitor
        • Serial Monitor
        • MonitorWare Echo Request
        • FTP Probe
        • IMAP Probe
        • NNTP Probe
        • SMTP Probe
        • POP3 Probe
        • HTTP Probe
    • Complex Filter Conditions
    • Custom Properties
    • Property
    • System Properties
    • Glossary
      • Database
      • Engine Only Install
      • IETF
      • IPv6
      • Registry File
      • RELP
      • Repository
      • RFC 3164
      • RFC 3195
      • RFC 5424
      • SETP
      • SMTP
      • SNMP
      • Syslog
      • TCP
      • UDP
      • UTC
    • MonitorWare Agent product Event ID reference
      • MonitorWare Agent Event ID troubleshooting procedures
    • Known issues and errata
      • Current errata
  • Copyrights
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Known issues and errata#

This section documents confirmed product behavior that can affect operation or the interpretation of collected data. Each notice identifies the affected products and service versions, the practical impact, available workarounds, and the planned or released correction.

Current errata#

  • ERR-2026-001: Incorrect source address for received SNMP traps

  • ERR-2026-002: MonitorWare Agent update reports success but program files are not upgraded correctly

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Copyrights
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MonitorWare Agent Event ID troubleshooting procedures
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On this page
  • Known issues and errata
    • Current errata