Do I need a new Key for an Upgrade?

Do I need a new Key for an Upgrade?

Created 2004-01-23 by Tamsila-Q-Siddique

Will the same key work when I upgrade from 1.x version to 2.x version?

You can use this license key for any 1.x version of MonitorWare Agent. But this license key will not work if you want to upgrade from 1.x to 2.x and it will also not work if you want to switch from e.g. professional edition to enterprise edition. It calls for a new license. If you had got a new license and aren’t sure what to do follow these simple procedure.

Note1: But if you have got an UpgradeInsurance ID please contact for further details.

Note2: We assume you already have installed the trial version. If you do not have it installed, please visit the product web site and download and install the product first.

  1. Download MonitorWare Agent from
  2. After downloading the software start the client application.
  3. Switch to the “License” tab.
  4. Enter the License Name and License Key into the respective fields.
  5. Click “OK”

This process will switch the product from the trial version to the licensed one. Be sure to enter the license name and license key exactly as provided by us. Remember that the license key information is case-sensitive. Documentation on how to enter the license key is in the manual. If you still encounter problems, please go throught this License Information FAQ.

Note3: Different Editions and Versions of MonitorWare Agent are availabe.