Setup Error 1923

Created on 09-10-2003 by Lutz Koch.

I receive error 1923 when installing a MonitorWare Product like EventReporter, WinSyslog or MonitorWare Agent. What to do?

If you update one of those Products to a newer Version, you might get the following warning message:

Cause:
If you changed the Services properties (for example the Log On settings), the Installer will detect that the installed Service does not match that one from the Installation Package. So this Warning message is shown to inform you about this.

Resolution:
Just click the ignore button, the EventReporter, WinSyslog or MonitorWare Agent Service will be correctly updated, and custom changes in the Services properties will remain.