2017-07-24 MonitorWare Agent 11.2 released

Adiscon is proud to announce the 11.2 release of MonitorWare Agent.

Besides some bugfixes (See Version History for details) a few new features have been added to this minor release. Most important is the ability to use regular expressions as compare operation when filtering properties. Properties can also be converted into IPv4 or IPv6 Addresses now, and the Syslog Priority/Facility can be overwritten in the Syslog Action.

Detailed information can be found in the version history.

Version 11.2 is a free download. Customers with existing 10.x keys can contact our Sales department for upgrade prices. If you have a valid Upgrade Insurance ID, you can request a free new key by sending your Upgrade Insurance ID to sales@adiscon.com. Please note that the download enables the free 30-day trial version if used without a key – so you can right now go ahead and evaluate it.

MonitorWare Agent 11.2 Released (Build-IDs: Service, Client

MonitorWare Agent 11.2 Released

Build-IDs: Service, Client


  • Syslog Action: Added support to overwrite Syslog Priority/Facility
  • SNMP Trap Receiver: Added support to print OCTET STRINGS with format hints. Format hints are now properly used using internal NET-SNMP functions. Support for encoding detection does not work for those SNMP Variables.
  • File Action: Added option to control the Filehandle timeout when using dynamic filenames.
  • Property Engine: Added two new property replacer options “toipv4address” and “toipv6address” to resolve a property into a valid IPv4 or IPv6 Address.
  • Filter Engine: Implemented a new regular expressions compare operation.
    More details on how to use REGEX can be found in the new documentation.
  • Configuration Reload: Added new options to add a random delay between configuration checks. The delay is limited to 60 seconds as it will also delay the service control manager communication.


  • SNMP Monitor: Fixed internal crash when using multiple SNMP Monitor Services.
  • Syslog Action: Fixed bug in Syslog Cache processing when saved messages were larger than 4096 bytes.
  • File Action: Fixed closing filehandles on very busy systems.
  • Filter Engine: Fixed Extended IP Filtering when using lower or greater compare operation.
  • Normalize Action: Removed incorrect NULL Byte at the end of the INPUT String.
  • File Configuration: Fixed reading Filter values containing backslashes.
    They weren’t removed properly in filter values.

You can download Free Trial Version of MonitorWare Agent.

How can I get rid of control characters and linefeeds?

How can I get rid of control characters and linefeeds?

Created 2011-02-17 by Florian Riedl

Some syslog sources create strange message formats. In many cases, this is of no concern. In other cases, this can disturb reviewing logs. For example, if you are using the InterActive SyslogViewer, control characters in the message create strange placeholder characters (usually this looks like a box, because Windows cannot display those control characters. This is disturbing the view of course and makes it hard to read the log message correctly. This can happen with devices like firewalls or something similar, but with Windows Events as well. Here is an example of the InterActive SyslogViewer struggling with tab characters in the log message:

Control Characters in InterActive SyslogViewer
Click to enlarge.

In this case, we want to remove the control characters from the messages. Therefore we have to use the property replacer on the message property. With the property replacer, we can easily do that. Basically, we want to replace a control character with a space. In the best case, we now have a space where the control character was, but usually a control character has already a space before and/or behind it. But we do not want to have multiple spaces in the middle of a line, so we need to compress them as well.

Now that we have made the decission about what we have to do, we can create the property replacer command. We take the property for the message:


This is just the property, but not the property replacer yet. The property replacer looks basically like this:


Usually, this is used to substract a substring from a string with FromPos and ToPos. Not in this case, but here is a short description anyway. After the first colon comes the FromPos parameter and after the second colon comes ToPos. Now after the third colon, this is important for us now, come the options. Since we need to replace the control characters we need the option spacecc and for compressing space we use compressspace. The property replacer string should look like this now:


As you can see, multiple options are comma separated.

But where do we use this property replacer now? You can use it in nearly every action that is available. Here is an example of a “Forward via Syslog” Action.

Control Characters 01

In the field Message Format you can see the property %msg%. This needs to be replaced by our property replacer. In the end, it should look like this:

Control Characters 02

Now, all the control characters like tabs or linefeeds will be replaced by a space and multiple spaces will be compressed to a single space.

For more information about properties and the property replacer, please refer to the manual at the chapter for Event Properties in the Reference section.