Core Components

MonitorWare Agent Configuration Client

The MonitorWare Agent Configuration Client – called “the client” - is used to configure all components and features of the MonitorWare Agent. The client can also be used to create a configuration profile on a base system. That profile can later be distributed to a large number of target systems.

MonitorWare Agent Service

The MonitorWare Agent Service – called “the service” - runs as a Windows service and carries out the actual work.

The service is the only component that needs to be installed on a monitored system. The MonitorWare Agent service is called the product “engine”. As such, we call systems with only the service installed engine-only installations.

The service runs in the background without any user intervention. It can be controlled via the control panel “services” applet or the “Computer Management” MMC under Windows 2000. The client can also be used to control service instances.

x64 Build

The installer inherits the 32bit as well as the 64bit edition. It determines directly, which version is suitable for your operating system and therefore installs the appropriate version. Major compatibility changes for the x64 platform have been made in the Service core. For details see the changes listed below:

• ODBC Database Action fully runs on x64 now. Please note that there are currently still fewer ODBC drivers for x64 than for x32 available!
• Configuration Registry Access, a DWORD Value will be saved as QWORD into the registry. However the Configuration Client and Win32 Service Build can handle these data type and convert these values automatically into DWORD if needed. The Configuration Client will remain a win32 application. Only the Service has been ported to the x64 platform.