Core Components

MonitorWare Agent Configuration Client

The MonitorWare Agent Configuration Client (the client) configures all MonitorWare Agent components and features. You can also use the client to create a configuration profile on a base system. Later, you can distribute that profile to numerous target systems.

MonitorWare Agent Service

The MonitorWare Agent Service (the service) runs as a Windows service and performs the actual work.

The service is the only component you need to install on a monitored system. We call the MonitorWare Agent service the product’s “engine”. Consequently, we refer to systems with only the service installed as engine-only installations.

The service operates in the background without user intervention. You can control it via the Control Panel’s “Services” applet or the “Computer Management” MMC. Additionally, the client allows you to control service instances.

x64 Build

The installer includes both the 32-bit and 64-bit editions. It automatically determines the appropriate version for your operating system and installs it. We made significant compatibility changes for the x64 platform within the Service core. Refer to the listed changes below for details:

  • ODBC Database Action now fully runs on x64. However, note that currently fewer ODBC drivers are available for x64 than for x32.

  • Configuration Registry Access: The system saves a DWORD value as a QWORD into the registry. Both the Configuration Client and Win32 Service Build can handle this data type and automatically convert these values to DWORD if necessary. The Configuration Client remains a Win32 application; only we have ported the Service to the x64 platform.