MonitorWare Agent Event ID 11225: RELP listener shutdown wake fallback#

Answer#

The immediate local wake could not be delivered, so shutdown uses the bounded listener fallback.

Event details#

Event ID: 11225
Severity: Warning
Component: RELP listener
Windows Event Log source: AdisconMonitoreWareAgent
Available since: 26.08
Message pattern: The RELP listener loopback wake failed; shutdown is using the bounded external-library fallback. Additional detail: {event_detail}

Possible causes#

Local socket creation or loopback connection failed because of resource pressure or address-family configuration.

Immediate checks#

Check local socket resource usage and the configured RELP listener address and port.

Detailed procedures#

Verify listener binding and Windows Firewall rules — Confirm effective address, port, transport, owning process, and inbound policy.
Collect an Event ID and neighboring product events — Preserve the complete event and the product events immediately before and after it.
Export configuration and collect a bounded debug log — Create a text configuration export and time-bounded debug capture, then disable debugging.

Verify the result#

Stop an idle RELP listener and confirm that Event ID 11225 does not recur and shutdown completes promptly.

Evidence to collect#

The complete Windows Application Event Log entry.
The RELP listener address family, bind address, port, and debug log.

Escalation#

If the event continues after the detailed procedures, collect the listed evidence and contact Adiscon Support.